Shopping, Delivery, Returns and Refunds Policy

 

Thank you for shopping at FlucasArt.com. We are committed to ensuring a smooth and pleasant experience for our customers while complying with the General Data Protection Regulation (GDPR). Below are the terms and conditions that constitute our Shopping, Delivery, Returns, and Refunds Policy.

 

Delivery Policy

 

Shipping Process:

- All orders are processed within 2-3 business days.

- Shipping charges will be displayed at checkout, with the final cost dependent on the shipping address and method chosen.

- We offer international shipping with an estimated delivery time of 3-11 business days and 3-7 business days within Europe.

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Shipping Restrictions:

- We may experience delays in shipping if processing is held up due to unforeseen circumstances.

- For international shipping, please note that customs processing may also add to the delivery time.

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Return & Refund Policy

 

Return Process:

- To initiate a return, please contact us at ceo@flucasart.com, through our contact form, or via the website.

- Items can be returned within 14 days of receipt. The item must be returned in its original condition and packaging.

 

Refunds:

- Once we receive your item, we will inspect it and notify you on the status of your refund.

- If your return is approved, we will initiate a refund to your original method of payment.

 

Exchanges:

- We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us as mentioned above.

 

Contact Information:

If you have any questions or concerns regarding the Delivery, Returns and Refunds Policy, please contact us at:

- Email: ceo@flucasart.com

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This policy was last updated on [23.09.2023].

 

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